Systems and Operations
Business Advisory

Have you ever caught yourself saying:

‘I haven’t taken a holiday in years – the business relies on me being here.’
‘I know there’s probably a more cost effective way to do things, I just keep doing things this way because it’s the way it was done before.’
‘The business grew so quickly that I haven’t been able to keep on top of things!’

We know that you are pressed for time, running any business is a big job! But be aware that the internal health of your business today is directly linked to its financial viability in the future.

The Big Picture
Without systems, business operations are vulnerable. Can you be certain that if you were suddenly unable to be on site to manage your business, it would continue to run as normal? Having structured systems and procedures not only enhances your business operations, but also provides you with stability during transition phases (such as periods of high staff turnover, or succession planning). Sound business systems lead to more efficient operations, which in turn maximises your business’ value.

Customised Services
Some of the ways in which we help our systems and operations clients are:

• Perform a full operational review;
• Undertake an internal control review to identify weaknesses that may expose your business to risks;
• Work with you to develop practical concepts and effective solutions by improving existing, or designing and implementing new controls/systems;
• Document systems to develop a procedures guide for your business;
• Provide suggestions for improved record keeping;
• Provide ongoing support in the form of business coaching and guidance, to help you manage change.

What’s Involved?
Understand the framework: Business systems are the framework that literally enables organisations to operate. Imagine a human body with no skeleton - it may be able to live, breathe and process, but it would not be fully functional. If that body is not held up and supported, it would just fall over. A business is the same. While Owners are on site they are holding the business up and supporting it. But if they are not there, the framework (systems) should be able to keep things in place like a human skeleton does.

Strength of internal controls: Reviewing business systems and operations provides Owners with an avenue to address any weaknesses in internal controls (internal controls are the preventative measures taken to safeguard businesses from risks such as resource wastage, inadvertent human error, theft or fraud).

Address your specific needs: We will talk to you about different facets of your operation, from the internal workings to operational requirements. From the background information that you provide, we will assess your specific needs and customise our service to deliver the most effective practical solutions.

Outcomes: With our guidance you will have all the tools you need to implement a structure that enables your business to operate independently as a ‘well oiled machine’.  This is done with the main objective of giving you the peace of mind and freedom to direct your attention and energy toward your other key priorities; working where your strengths lie; and driving your business forward, rather than being consumed by its activities.

Contact Us

Sarah Powell
Senior Advisor,
Business Success Centre
T: 07 4052 3222
F: 07 4051 8827
E: spowell@whkcairns.com.au